Interactions of SaaS and software-first companies

Tracking success on social media messaging isn't that different from tracking the success of your other support channels (phone, email, or live chat). 

However, you'll want to separete the report because you will be looking at the scores for people who are giving customer satisfaction score...

• Website: Look for the company's "about" and "careers" pages, where you can find information about values, perks, and culture.
• Blog: The company may have published a behind-the-scenes look at how they transitioned to remote work or the different soc...

A classic example is when a proponent of some pseudoscience bombards an expert with many weak arguments and start a new argument each time the expert successfully refute one of them.

But Gish gallops also appear in less formal contexts. E.g., someone who w...