Obtain context
Investigate the problem and ask questions to get as much information as you can. You can't give good advice when you're missing pieces of the puzzle.
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Learn more about communication with this collection
How to apply new knowledge in everyday life
Why continuous learning is important
How to find and evaluate sources of knowledge
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Similar ideas to Obtain context
For a solid description of a situation
- Get the story of the problem - a timeline with its evolution.
- Make lists of what you know and what you need to investigate.
- Ask the journalist’s basic questions: who, what, when, where, and why.
- Refine you...
Avoid the "advice trap"
When you're in the middle of asking questions to satisfy your curiosity, you may be tempted to give advice instead of finding out why someone is asking.
When you engage with team members, instead of giving answers, ask, "what's the real challenge here for you?"
Irrelevant information, but gives insight into how other people think
Irrelevant information may provide small pieces of a puzzle that might increase your understanding of why things happen**.** For example, palaeontology offers insights about how things naturally grow too big for their own good, which has relevance in investing.
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