Communication Style
"It's not about what you say but how you say it."
It reflects confidence, organization, and emotional control.
Speak clearly, firmly and with enough volume.
Pay attention to:
- Volume
- Pitch
- Pause
- Speech patterns
- Your audience relevance
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Similar ideas to Communication Style
The Triad of Influence
Your emotional state is produced by three interrelated patterns:
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Common communication mistakes
- Lack of attention to tone. No matter what the circumstances, learn to pay attention to tone. Before you speak, pause and take a breath.
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Specifics on emotional intelligence
- We must detec the emotion behind each of our actions
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