Consistency is a Form of Love

The mess of habits, practices, and beliefs you have right now are, in fact, a system. But that doesn’t mean it is an efficient system, there’s always room for growth.

Inclusion is a scale that progressively means that your user can not only use your service but also feel safe, welcome, and, – importantly, use it in a way that makes them feel equal to all other users who might need to use that service.

It’s equally important to remember that inclusion doe...

Thinking like a scientist does not mean you need to own a telescope or a microscope, but that you favor humility over pride and curiosity over conviction: You know what you don’t know, and you’re eager to discover new things. You don’t let your ideas become your identity. You look for rea...