Avoid technical jargon that business stakeholders won't understand

Neutral Language: When applying labeling, it's essential to use neutral, non-accusatory language. Phrases like "It seems like..." or "It sounds like you're feeling..." are effective because they don't assume or impose but rather suggest a possibility, lea...

Slow operations should be done asynchronously to avoid making users wait for long periods of time until their requests are processed.

Sometimes this can be done in advance, by pre-processing data that you know users will need. For example, a forum might per...

In everyday language, people often use the terms "emotions" and "moods", but psychologists actually make distinctions between the two. 

How do they differ?

An emotion is normally quite short-lived, but intense. Emotions are also likel...