Your Team Wants to Grow, Not to be Reminded of its Mistakes
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Feedback is a journey into the future, not the past.
As we are about to finish another exhilarating and rewarding roller-coaster ride, we want to step back and reflect on the year behind. Reminding people of their mistakes doesnāt change their behaviour but gets everyone stuck in endless rumination.
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Donāt Get Stuck in the Past
- Focus on whatās possible versus on whatās broken is a more effective way to drive change.Ā
- Rehashing old incidents or putting too much emphasis on weaknesses doesnāt help.Ā
- We cannot change the past, but we can shape our future.Ā
- Sticking to our past ā both successes and failures ā gets people and organizations stuck.Ā
- Sticking to our past ā both successes and failures ā gets people and organizations stuck.
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How Spotify Builds the Future
Spotify ā s team spend the most time on what might or should happen. Twice a year, managers and employees have development talks. They Prioritize helping people grow over appraising them. The 70ā20ā10 approach suggests spending 70% of the conversation discussing the future, 20% on the present, and just 10% of the time on the past.
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Move On
The present is the only moment we can control. Visit the past, but donāt spend too much time or energy there. To grow, we must let go of both our mistakes and successes. Only when you are ready to abandon everything, you can focus on creating a better future.
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